সাধারণ প্রশ্ন

ক্যাশ অন ডেলিভারি, বিকাশ, নগদ, ওয়ালেট ক্রেডিট ও পয়েন্ট। কার্ড নেওয়া হয় না।

Send money to bKash 01XXX-XXXXXX or Nagad 01XXX-XXXXXX, then enter the transaction ID. We check it by hand; the sending fee is yours. No ID after 24 hours and the order is cancelled.

No. The delivery charge is paid in advance by bKash, Nagad or wallet; the goods at the door. Above ৳10,000, a 20% deposit first.

Inside the city ৳80, next day (order by 9pm). Outside ৳150, 2–3 days. Free from ৳3,000 of goods after discounts.

কুরিয়ার অনুমতি দিলে।

Damaged, expired or wrong items — reported within 24 hours of delivery. No change-of-mind returns. A parcel that never arrived isn’t a return: contact us and we’ll trace it.

Refunds go to your wallet. If you paid by bKash or Nagad, ask and we’ll send it back there. Cash you paid at the door can be withdrawn from your wallet by bKash or Nagad, no minimum, on the monthly payout. The delivery charge isn’t refunded once the parcel has left.

One point for every ৳100 of goods after discounts, added when the order completes. Pay with points from 100 points, up to 50% of goods. They expire 12 months after they’re earned.

৳200 wallet credit each when a friend’s first order of ৳1,500 or more completes.